Prices are in pounds. The main price includes 20% VAT, and the price before VAT is shown next to it. Yearly plans are paid once a year. You’ll choose monthly or yearly inside the app.
In every paid plan
The essentials, in every paid plan.
Your practice website
Online booking
Automatic reminders
Invoices
Card payments
Deposits and cancellation fees
Payment reminders
Notes, templates and body charts
Note drafting
Client portal
Forms and consent
Two-step sign-in
As many practitioners as you need
Side by side
The detail, side by side.
The plans differ in messages, video and reports. Everything else is the same.
Revenue trends, new clients, client retention and practitioner performance.
Hover
Not included
Stoop
Included
Eyrie
Included
Note drafting
Hover
Included
Stoop
Included
Eyrie
Included
Note drafts are written automatically by software. They need your client’s consent and your sign-off before anything is saved. A messaging number is for texts and WhatsApp messages to clients; it isn’t a phone-answering service.
One text credit covers 1 SMS segment or 1 WhatsApp message. A long text can use more than one segment. Texts and WhatsApp messages share the same allowance.
For example, 12 appointments a week over four weeks, each with two text reminders, means 96 texts: at least 96 text credits. Confirmations, forms and payment messages are extra.
If you run out
Texts and WhatsApp messages pause when your text credits run out, until you top up or your monthly allowance renews. Emails keep sending.
Text packs start at £7.20 including VAT (£6 before VAT) for 100 text credits.
Email packs start at £4.80 including VAT (£4 before VAT) for 500 emails. Packs do not expire.
Things that cost extra
Stripe charges a fee for each card payment your clients make. You can add a dedicated number for client messages, or more texts and emails. You’ll always see the price before you buy.
Partner plan
Free with a partner code.
If you’ve been given a partner code, you can use our free Partner plan. Enter it below.
A partner offer can include different allowances from the paid plans above. We check your code after you’ve confirmed your email address.
Partner
£0/ month
No subscription charge. Extra texts, emails and card payment fees still cost extra.
3 practitioners · 1 practice location
250 emails and 50 text credits per month
3 note drafts per month
No dedicated messaging number
Video sessions: not included
Publishing a website: not included
Questions about price
Straight answers about money.
How does Subscribe work?+
Click Subscribe and create your account with your name, email address and a password. You don’t need a card. For 30 days you can use Numa Health free. When you’re ready, choose your plan inside the app.
What can I do during the free 30 days?+
You can use most features of Stoop, including video, with a few limits: up to 50 clients, 200 appointments and a team of 6 including you. You get 500 emails once you’ve confirmed your email address, and 50 texts once you’ve confirmed your mobile number. A dedicated messaging number and publishing your website come with a paid plan. Choose a plan during the 30 days and the client, appointment and team limits lift straight away. You can build and preview your website, and it goes live once your first payment is taken.
Do your prices include VAT?+
The main price on each plan includes VAT at 20%. The price before VAT is shown next to it. If your practice is VAT-registered, you can add your VAT number when you choose your plan.
What happens if I run out of text credits?+
One text credit covers 1 SMS segment or 1 WhatsApp message. If you run out, texts and WhatsApp messages pause until you buy a top-up pack or your monthly allowance renews. Emails keep sending. Packs do not expire.
How many note drafts do I get?+
Note drafting is included in every paid plan. It’s optional: you can always write notes yourself.
Can I change plan later?+
Yes. Get in touch and we’ll move you to another plan. You’ll see the new price before anything changes.
Monthly or yearly?+
Paying yearly costs the same as 10 monthly payments, so you get 2 months free. You choose monthly or yearly when you pick your plan in the app.
Your next step
Your first 30 days are free.
Set up your practice, build your website and try it with sample data. Choose your plan when you’re ready.