For counsellors and psychotherapists
A calm, professional practice. Without the admin evenings.
Your clients see a practice that’s organised and professional. You get your diary, payments, notes and website in one place, in the language of talking therapy.
Your first 30 days are free. No card needed to start.
How Numa Health fits your practice
They’re your clients, not patients.
Choose counselling and psychotherapy when you sign up and Numa Health uses ‘client’ in bookings, emails and texts straight away. It also suggests services to start from, including a couples session.
Notes in the format you were trained in.
Install a DAP template built around the golden thread, with a risk review section, or a BIRP template, in one click. Signed notes are locked, and any later change is kept as an amendment.
A website with safety built in.
Your website carries an ‘If you need help now’ box on every page, with 999, NHS 111 and Samaritans’ free number, 116 123. Your registration, such as BACP, UKCP or NCPS, is shown with your profile.
Fewer awkward conversations.
Reminders are sent for you, not from your own phone. Take a deposit at booking, and set a late-cancellation fee your clients have agreed to, taken from their deposit. Clients can see their invoices in their own portal.
Also useful
- Video sessions that are never recorded, on Stoop and Eyrie.
- Intake and consent forms sent automatically when a service is booked.
- Letters to GPs from ready-made templates.
Common questions
Will my clients’ details be visible to anyone else?
Only people in your practice can see your clients’ records in Numa Health. If a colleague joins you, you choose which clients each of you can see, and two-step sign-in is on by default for practitioners. Some companies we use handle client details to do a job for you, such as delivering texts, emails and video calls. Our security page explains where information is kept.
Do reminders say what the appointment is for?
You can read and change the wording of each reminder. Some reminders are on from the start, so check them before your first real booking. A few other messages, such as cancellation and fee notices, use set wording that includes the name of the service, so choose a discreet name like ‘Session’ if that matters to your clients.
Is there a free plan?
Only with a partner code. If you’ve been given one, you can use our free Partner plan. It doesn’t include video sessions or publishing a website.
The rest is included too.
Your website, online booking, reminders, invoices, card payments, notes and client portal, in every paid plan, for as many practitioners as you need.
Your next step
Less admin after your last client. Your first 30 days are free.
Set up your practice, build your website and try it with sample data. Choose your plan in the app when you’re ready.
Prefer to talk first? Arrange a walkthrough.